Turn every ring into a booked job
An AI receptionist that answers every call your crew can't, day or night — gets the address and the problem, books the work into your real openings, and rings your cell with the job when it can't wait.
Everything between the ring and the job
Not a script and a message pad. Four pieces that work together so a call becomes work on your schedule.
Answer
Every call picked up, nights and weekends included, by a receptionist trained on your services, prices, area and hours.
- 24/7 answering
- Your trade's words
- Your service area
- Honest if asked
Book
Routine work goes onto your real openings. No software? She finds out when suits them and rings your cell with the job.
- ServiceTitan
- Housecall Pro
- Booking diary
- Online booking
Escalate
A real emergency rings your cell with the address, and she can put the customer straight through to you.
- Your emergency rules
- Live transfer
- Gas & CO safety
Follow up
Callers who hang up get a call back. Jobs you decline get rung with real alternative times. Jobs nobody accepted get chased.
- Hang-up callback
- Rescheduling
- Crew board
One voice on your line, every job it takes
Dana answers as your shop. The same voice rings back the callers who hung up and the customers you can't get to — so your customers only ever hear one calm, capable dispatcher.
Dana answers
Picks up on the first ring, gets the address first, sorts emergency from routine by your rules, and books it.
Talk to meYour phone rings
On a burst pipe or a gas smell she puts safety first, then rings your cell with the address and can put the customer through.
See howNobody slips away
Someone gets a few words in and hangs up. She rings them back once — never pesters — and books the job while she has them.
CompareWhen you can't make it
Tap decline and she rings the customer with real alternative times — not an apology. An emergency is never pushed to Thursday.
How it worksEvery job on your phone
Jobs land on your lock screen like a banking alert. Accept or decline with one tap. Ring your own line and she reads you the day.
Where jobs goRobin sets you up
Already said yes? Ring the setup line and answer questions about your shop. A person checks it all before you go live.
Call (385) 340-6901Your whole shop, in your pocket
Every job, every call and every number your line produced — on the phone you already carry. Add it to your home screen from a link; there's no app store and nothing to log in to.
Calls
Water heater leaking. Booked Wednesday 8–10.
BookedAfter hoursWater through the kitchen ceiling at 412 Maple.
Emergency — rang youAsked about a re-pipe, didn't book.
Might be a lost jobHung up after six seconds.
Hung up — rung backEvery call, and what happened
Booked, emergency, hung up and rung back — read from what she actually did, not what she said. Tap one to hear it and read it.
Your week
Dan Price
Burst pipe · 412 Maple Dr
EmergencyRob took itSarah Mitchell
Water heater · 1180 Oak Hollow
Waiting on youOpen on your diary — she can book this
Lena Ortiz
Slow drain · 77 Birch St
On the boardOpen on your diary — she can book this
Your week, with the gaps
Everything she booked, who took it, and the open time on your diary she can still fill.
Results
in the last 7 days · 8 after hours
The numbers, straight
Calls answered, jobs booked, after-hours calls, and the few calls worth ten seconds of your time.
Example screens from a made-up shop.
Customers book on your website, too
A Book Online button for your own site that books into the same real openings Dana does. Try it right here: it's live, and in this demo nothing gets booked.
Times before details
Customers see the real open week before typing a thing, so the ones who wanted Thursday don't give up halfway through.
Safety is never a booking
A gas smell or a burning smell gets "get out now" in the same words Dana uses. A burst pipe is sent to your phone line first.
Lands on your board
Same calendar, same job alert on your phone, marked "Booked online", and the customer can add it to their own calendar.
This isn't a hunch. It's the most measured problem in the trades.
Three figures, each with the study it came from. No vendor surveys of eighty businesses.
Magpie vs. the usual options
What changes when the phone is answered by something that knows your trade and can put work on your schedule.
| Magpie | Typical answering service | Voicemail | |
|---|---|---|---|
| Picks up every call, nights and weekends | Every call, the first time | Usually, with hold queues at peak | Nobody picks up |
| Knows your trade’s words | Primed on the parts and faults of your trade | A general script | — |
| Books the job straight into your software | ServiceTitan, Housecall Pro, or your diary | Takes a message | — |
| Emergency: your phone rings with the address | And she can put the customer through | Some patch calls through | You find out later |
| Safety first on gas, CO and burning smells | Gets them out before anything else | Depends on the operator | — |
| Callers who hang up get a call back | Once per enquiry, never pestered | Rarely | Most never leave a message |
| When you can’t make it, the customer is rung with real times | From your live openings | — | — |
| Every job on your phone to accept or decline | Crew board, pinged to your lock screen | Emails or messages | — |
| Priced | Flat monthly | Often per minute | Free — and it costs you the job |
Answering services vary; this is what a contractor should expect from a typical one, not a claim about any named company.
What happens when the pipe bursts at 2 a.m.
The call a voicemail loses and an answering service fumbles. Here is exactly what Magpie does.
She answers and gets the address first
First ring, calm voice. The address comes before anything else, because every other part of the job depends on it.
Safety before the booking
The one useful thing while help is coming: where the shutoff usually is. On a gas smell, a CO alarm or a burning smell, she gets everyone out first.
Your phone rings — the moment it has the address
A voice reads you the address and the callback number. If you can take it, she puts the customer straight through to you.
It's on your board when you surface
If you were under a house, the job is waiting on your crew board and on your line when you ring back. She never promises a time on your behalf.
What the missed calls actually cost
Move the sliders to match your shop. The defaults are deliberately conservative — the low end of every published figure, not the scary end.
Or just have it call you.
Put your number in and the receptionist rings you back in under a minute. It'll walk you through what yours would say, answer whatever you throw at it, and book you fifteen minutes with a human if you want one.
It will tell you it's an AI in the first sentence. Say "stop calling" at any point and the number is blocked immediately and permanently.
Free to start. Prove it on your own phone.
We're taking on our founding shops for nothing. Put it on your line, watch what it books, and decide with your own numbers in front of you.
Free to start
No card. Setup waived — normally $0. Your receptionist built, tested and live, knowing your services, prices, area and hours, and tuned on your real calls the whole time.
After that, only if it's earning its keep
Calls keep being reviewed, your pricing and services kept current, anything that drifts fixed. Cancel any month.
Only 30 founding shops get it this way. — spots left.
One flat price. One job covers it.
Every call you can't get to, answered day and night, for less than one service call a month. No contract, and your money back if it doesn't earn its keep.
Magpie
Plus $0 once to set it up.
- Answers every call you miss, nights and weekends, as your shop
- Books the job into Housecall Pro, ServiceTitan or a diary we keep for you
- Emergencies ring your cell with the address
- Rings back the callers who hung up
- The app for you and your crew, and Book Online for your website
- We listen to your real calls and keep her tuned
Questions contractors ask
Will my customers know it’s an AI?
If they ask, she tells them straight away — she never claims to be a person. She doesn’t announce it to somebody who just wants their no-hot-water problem solved; she sounds like a calm, capable dispatcher and gets on with it.
What happens on a real emergency?
She takes the address first, then your cell rings and a voice reads you the address and the callback number. If you can take it, she puts the customer straight through to you. You decide what counts as an emergency; everything else waits for morning.
Does it book into ServiceTitan or Housecall Pro?
Yes. With ServiceTitan she checks your real capacity and books the appointment on the job with your business unit, job type and campaign. With Housecall Pro (MAX plan) she books into your real booking windows. Both connections are tested against your own account before they are switched on.
What if I don’t use any job software?
Then she finds out when suits them and rings your cell with the job, or books into a diary that syncs to Google or Outlook. Plenty of good shops run on a phone and a notepad.
What if I can’t make a job she booked?
Tap decline on the crew board. She rings the customer back with real alternative times from your openings — never an apology and a vague promise. An emergency is never shuffled to Thursday.
What does it cost?
One flat monthly price, shown in the pricing section — no setup fee and no contract, and you can cancel any month. You pay by card on a secure checkout before your line goes live. If it has not earned its keep in your first thirty days, tell us and every dollar comes back.
How long does setup take?
One phone call. Ring the setup line, answer questions about your shop — services, prices, area, hours, what counts as an emergency — and a person checks everything before your line goes live.
Does she text my customers?
No. Everything happens by voice: she answers, she books, she rings back callers who hung up. That keeps your line clear of carrier texting registration and it is live the day you sign.
Ready to hire the receptionist that never misses a call?
Hear her answer as your shop in your browser right now — no signup, no card. Or book fifteen minutes with Tom and get a straight answer on whether it's worth it for you.